Cancellations:
We know your time is valuable, and ours is too. Out of respect for our staff and our other clients, we ask that you give us at least 24 hours notice if you need to cancel or change an appointment. Cancellation fees of up to 100% of the service price will be charged for late cancellations and no-shows.
To cancel an appointment after 5pm the night before or on Mondays please email [email protected] or call/text (816)282.2320.
We understand that accidents happen, people get sick and/or emergencies occur and we do our best to accommodate these occasions. Please note that repeated late cancellations, even for valid reasons, will incur charges. Unfortunately we cannot rebook clients who late cancel or no-show on a regular basis.
Late arrivals will be charged for the full service. Providers will try to accommodate, however extending time to make up for being late may not always be possible. After 15 minutes guests will be considered a no call, no show and will be subject to the cancellation policy of up to 100% of the cost of service.
